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OCR: Option 1. Create a Option 2. Direct all customer Single and converged and internal requests to the Operations Support VPNOSS, which then drives the System (OSS) for all. legacy OSS processes VPNOSS Legas VPNOSS Integrated Legacy OS 05 Option 3. Create a new GUI for operations and customer personnel, which feeds both OSS processes. Integrated GUI layer. VPNOSS Legacy Figure 2. Three options for Operations Support System (OSS) evolution.